Returns

jayjay_returns_icon

Need to Return Your Case?

Return Steps:

1

Submit the RMA Form

2

Receive the RMA number from returns@jayjaycases.com (1-2 business days)

3

Ship us the returned item with the RMA number clearly marked on the outside of the package

Products Should Be Returned To:

JayJay Cases

RMA# (Your RMA#)

36 Deerfield Drive

Franklin, NJ 07416

Return Policy:

  • All returns must be submitted within 30 days of original purchase.
  • All Returns must be postmarked with an authorized RMA# within 30 days of the RMA# be issued.
  • Returns that are not postmarked with an RMA number will be returned to the sender.
  • Returns must be accompanied by a valid order confirmation number from JayJayCases.com.
  • All Returns must be postmarked with an authorized RMA number.
  • Inorder to receive a refund, all products must include all original materials and be in new condition.
  • Shipping charges are non-refundable.

Fill out the RMA form below and we’ll get back to you as soon as possible.

(e.g. 1234)

(e.g. 05-01-2013)

(e.g. 11010101110114)

I have read and understand the above Return Policy.

Humans, do not fill in this field.