FAQs

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    • How long does it take for my case to arrive?

    • We at JayJay Cases offer many shipping options. We are able to ship your item next day air or standard ground transportation. For details on rates and other info, see our

    • Does JayJayCases Accept Returns?

    • Yes! Just fill out the return form to begin the process.

    • What makes JayJay Cases so different?

    • JayJay Cases sees phone cases as more than just a fashion item or an object you wish you could remove. We see the phone case as another extension of your life. You will not find a more different phone case brand.

    • Does JayJay Cases Only Makes Cases for the iPhone?

    • Currently yes. We are working hard to bring even more innovative cases to other phones soon.

    • Have another question that isn't listed here?

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    • How do I press the volume buttons?

    • It's Easy. Just Press the volume buttons through the specially designed bumpers. The button label is engraved into the side so you can feel it.

    • How high can I drop my Shockz Case without breaking my iPhone?

    • Every cercumstance is different however the Shockz Case will usually protect your iPhone up to 10 feet.

    • Is the Shockz Case also Waterproof?

    • Unfortunately not. We are working on a new line however so stay tuned.

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    • Is the Slimline really hollow inside?

    • Yes. Our specially designed manufacturing techniques allow us to actually make your case hollow.

    • Why would I want a hollow case?

    • A hollow case means more absorbtion on impact during drops. It looks the same as an ordinary slim case yet it withstands falls like nothing you've ever seen!

    • Is it easy to press the buttons?

    • Absolutely. We designed it with you in mind first.

    • Will the Slimline Case protect my phone from drops?

    • The Slimline Case will protect the phone from lower drops and scratches but is not designed to withstand very high drops on hard surfaces like the Shockz Case.